What's in this guide
The five main tender types
Not all government tenders work the same way. Some are open to everyone, some are invite-only, and some are really about getting onto an approved list for ongoing work. Here are the five types you will come across.
1. Open Tender (Request for Tender / RFT)
The most common type. The agency publishes the full scope of work, and anyone can submit a proposal. You respond with your capability statement, methodology, and pricing. The agency evaluates all submissions against the same criteria and picks a winner. This is where most small businesses start.
2. Expression of Interest (EOI)
A filtering step. The agency wants to see who is out there before releasing the full tender. You submit a brief overview of your capabilities, experience, and capacity. If the agency shortlists you, you get invited to submit a full proposal. If not, you have only spent an hour or two, not a full week writing a submission.
3. Panel Arrangement / Standing Offer
The agency selects a group of approved suppliers for ongoing work over a set period, usually 1 to 3 years. Once you are on the panel, you quote on individual jobs as they come up. You are competing against other panel members, not the entire open market. This means less paperwork and less competition on each job.
4. Limited Tender
Only invited suppliers can bid. The agency contacts specific businesses directly, usually because the work is specialised, urgent, or an extension of an existing contract. You cannot apply for these unless the agency already knows you. There is no point looking for these on a portal because they may not even be published.
5. Multi-Use List
Similar to a panel but with rolling admission. Instead of a one-time application window, suppliers can join at any time. QLD government and some federal agencies use these. Once you are on the list, you can quote on work that goes through it.
| Type | Can anyone apply? | Competition level | Typical length |
|---|---|---|---|
| Open Tender (RFT) | Yes | High | One-off contract |
| EOI | Yes | Medium (filtering stage) | Leads to full tender |
| Panel / Standing Offer | Yes (during application window) | Low (once on panel) | 1 to 3 years |
| Limited Tender | No, invite only | Very low | Varies |
| Multi-Use List | Yes (rolling) | Low to medium | Ongoing |
Which type should you go for first?
It depends on where you are. Here is a practical starting point based on your experience level.
If you have never bid before
Start with smaller open tenders. These have less paperwork, more forgiving evaluation criteria, and the agencies are used to working with smaller suppliers. Council tenders are especially good for first-timers because the contracts are smaller and the process is less formal than state or federal.
If you want recurring work
Apply for panel arrangements. The upfront application takes more time than a one-off tender, but once you are on the panel, you get repeat work with less effort per job. Panels are the closest thing to a retainer in government procurement.
Expressions of Interest are always worth submitting
EOIs take an hour or two. You are not committing to a full proposal. If you get shortlisted, you have already passed the first filter and your chances of winning the full tender go up significantly. If you do not get shortlisted, you have lost very little time.
Do not waste time on limited tenders
If you were not invited, you cannot apply. Simple as that. Do not contact the agency asking to be added. The way to eventually receive limited tender invitations is to build a track record through open tenders and panels first.
How panels and standing offers work
Panels are one of the best opportunities in government procurement, but they are often misunderstood. Here is how the process works from start to finish.
Step 1: The agency runs a competitive selection process
They publish the panel opportunity on the relevant portal. You apply with your capability statement, experience, qualifications, and pricing structure. The agency evaluates all applications and selects a group of approved suppliers, typically 5 to 15 businesses depending on the scope.
Step 2: You are on the panel for a fixed term
Most panels run for 2 to 3 years, sometimes with extension options (for example, "2 years plus 1 plus 1"). During this period, you are an approved supplier for that agency and that category of work.
Step 3: Jobs come through as they arise
When the agency needs work done, they send a brief or request for quote to the panel members. You quote against other panel members, not the entire market. With a typical panel of 8 to 12 suppliers, that is much better odds than an open tender that might attract 30 or 40 submissions.
Step 4: Payment terms and conditions are pre-agreed
One of the big advantages of panels is that the terms are set upfront when you join. Payment terms, insurance requirements, reporting obligations, and dispute resolution are all agreed at the start. You do not renegotiate them for each job.
Some panels guarantee a minimum volume of work, others do not. If the terms say "no guarantee of work volume," that is not necessarily a dealbreaker. It just means you should not plan your year around it. Treat panel work as a steady bonus on top of your regular pipeline.
What "pre-qualification" and "multi-use list" mean in practice
Pre-qualification
Some agencies require you to be on an approved list before you can even see certain tenders. You apply once, get assessed on your experience, financial capacity, insurance, and safety record, and if approved, you can access restricted tenders.
The application process is separate from any specific tender. You are not bidding on a particular job. You are proving that your business meets the minimum standards the agency requires for that category of work.
Common pre-qualification schemes include the NSW Performance and Management Scheme for construction, and QLD QAssure for IT services. Each has its own application form and assessment criteria.
Multi-Use Lists
Multi-use lists work like panels but with one important difference: they have rolling admission. New suppliers can join at any time, not just during an initial application window. This means you do not have to wait 2 to 3 years for the next opening. If you meet the requirements, you can apply now.
QLD government uses multi-use lists extensively. Once you are on one, buyers within that agency can select you for relevant work without running a full tender process.
How to read a tender notice and identify the type
Tender notices look different on each portal, but they all contain the same core information. Here is what to look for.
On AusTender (federal)
Look at the "ATM Type" field. It will say "Open Tender," "Pre-qualified Tender," "Multi-Use List," or similar. This tells you immediately whether you can apply or need prior approval.
On NSW buy.nsw
Tenders are labelled by category and type in the listing. Check whether it says "Open" or "Selective." Selective means the agency is restricting who can bid, usually to pre-qualified suppliers.
On QLD QTenders
Check the tender type in the details view. QLD also shows whether a tender is linked to a multi-use list or a standing offer arrangement.
Key things to check on every notice
- Is it open or restricted? If restricted, do you already have the required pre-qualification?
- What is the closing date? Government portals typically close automatically at the stated time. Late submissions are rejected.
- Is there a compulsory briefing session? Some tenders require you to attend a site visit or briefing. If you miss it, you cannot submit.
- Are there mandatory requirements? Minimum insurance levels, specific certifications, security clearances. If you do not meet a mandatory requirement, your submission will be excluded regardless of how good it is.
Anatomy of a typical tender notice
Most tender notices follow a similar structure. Here is what you will see:
The documents attached to the notice contain the full details: scope of work, evaluation criteria, mandatory requirements, draft contract terms, and submission instructions. Download and read all of them before deciding whether to bid.
Where each type gets published
Different tender types appear in different places, and some disappear quickly. Knowing where to look, and when, saves you from missing opportunities.
Open tenders
Always published on the relevant portal. AusTender for federal government, NSW buy.nsw (buy.nsw) for New South Wales, and QTenders for Queensland. They stay visible from publication date until the closing date.
Panel arrangements
Published on portals during the application window, then they disappear. This is the tricky part. A panel for electrical maintenance might be open for 4 weeks, and if you miss that window, the next one could be 2 to 3 years away. There is no way to apply late.
Limited tenders
May appear on portals briefly or not at all. The agency contacts invited suppliers directly. These are not worth monitoring unless you already have a relationship with the agency.
Multi-use lists
Published on portals with an "open" status. Because they accept rolling applications, they tend to stay visible longer than other tender types.
Council tenders
Each council publishes on their own website. Some also use third-party procurement platforms. There is no single national portal for council tenders, which makes them harder to track compared to the three main federal and state portals.
Quick reference glossary
Government procurement has its own language. Here are the most common abbreviations you will see related to tender types.
| Abbreviation | Stands for | What it means |
|---|---|---|
| ATM | Approach to Market | The overall process of an agency going out to find suppliers |
| RFT | Request for Tender | A formal invitation to submit a full proposal including pricing |
| EOI | Expression of Interest | A preliminary submission to get shortlisted before the full tender |
| RFQ | Request for Quote | A smaller, simpler request. Usually sent to panel members for specific jobs |
| RFP | Request for Proposal | Similar to an RFT but with more emphasis on methodology and approach |
| SOA | Standing Offer Arrangement | A pre-agreed contract for ongoing supply at set rates |
| MUL | Multi-Use List | An approved supplier list with rolling admission |
| SON | Standing Offer Notice | The published notice announcing a standing offer arrangement |
| UNSPSC | United Nations Standard Products and Services Code | The category numbering system used on AusTender to classify what the tender is for |
For the complete list of government tender terms and abbreviations, see our Government Tender Glossary.
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